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Order Process

From baby and toddler must haves to school gear, imaginative play, and gifting, SugarDots is your go-to for premium quality products that are safe, practical, and made to delight. We carefully choose brands we love so your family can shop with confidence.

Order Processing

All online orders are processed within 1–2 business days.

Delivery

We offer door-to-door courier delivery across South Africa. Weekday deliveries only (between 9am and 5pm) Need it sooner? Overnight and Weekend delivery may be arranged by special request.

Collection Option

Prefer to collect? You’re welcome to collect from our Johannesburg warehouse:
SugarDots Executive Solutions, B5 The Stables, 13 3rd Road, Linbro Park.
Monday to Friday during business hours (8am to 5pm).

Estimated Delivery Times

Gauteng: 1–2 working days
Cape Town & Durban: 2–3 working days
Outlying Areas: 3–5 working days
You’ll receive a tracking link as soon as your order is dispatched.

Delivery Fees

Orders under R650: R100 flat rate
Orders over R650: Free delivery

Payment Methods

We accept credit cards, debit cards, SnapScan, Apple Pay, Scan to Pay, and EFT for your convenience.
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